What Are Your Fees? (South Bay / Santa Clara County, CA)
If you own a rental in San Jose, Sunnyvale, Santa Clara, or nearby, you want a clear answer: what do our property management fees cost—and what’s included? This page explains our pricing in plain language so you can choose the plan that fits your goals and budget.
Simple, Transparent Pricing
We offer three plans. Each plan covers the daily work—leasing, rent collection, compliance, 24/7 emergencies, owner portal, and accounting—so you don’t have to. Pick the level of extras you want.
| Plan | Monthly Management Fee | Setup | Maintenance Markup | Tenant Placement | Renewals | Inspections / Year |
|---|---|---|---|---|---|---|
| Essential | 8% of rent collected | $199 one-time | +10% of vendor invoice (min $25, cap $150) | 1 month’s rent | $299 / renewal | 0 included (2 required at $79.99 each) |
| Accelerate (Most Popular) | 9.5% of rent collected | $0 | $0 markup | FREE (always) | $199 / renewal | 1 included (2 required; second at $79.99) |
| Prime | 11.5% of rent collected | $0 | $0 markup | FREE (always) | $0 / renewal | 2 included |
What’s included in every plan
- Listing and leasing (photos, ads, showings, screening, lease drafting & e-signing)
- Rent collection and 24/7 emergency response
- Tenant communication and compliance (Fair Housing & local rules)
- Owner portal with statements and 1099s
- Make-ready coordination, utilities, and keys/lockbox handling
- No hidden fees
Premium extras by plan
- Accelerate: Everything in Essential plus $0 maintenance markup and FREE tenant placement. Move-in photos archived in the cloud.
- Prime: Everything in Accelerate plus move-in photos + video walkthrough (archived), two inspections/year included, and a quarterly Owner ROI mini-report.
Promise-Backed Credits (Prime plan)
- Lease in 21 Days — $200 credit (once per vacancy cycle)
- Take Over in 48 Hours — $200 credit (per onboarding hand-off)
- Reply Within 24 Hours — $200 credit (max 1 per property per month)
- Annual cap: $600 per property
Exclusions: owner-caused delays, spam/misroutes, declared outages/disasters, third-party outages, legal holds, force majeure.
How we calculate your cost
Your total cost is the monthly management fee on rent actually collected, plus any add-ons you choose. That means when the home sits empty, you’re not paying a management fee on phantom rent. Most owners prefer Accelerate or Prime because $0 maintenance markup and free placement can lower the total cost across a full year.
When you get paid
Owner payouts go out around the 10th of each month. You can log in any time to see funds, invoices, and statements in your owner portal.
South Bay service area
We manage rentals across Santa Clara County, including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Gilroy, Campbell, Morgan Hill, Los Gatos, Cupertino, Saratoga, Los Altos, Monte Sereno, and Los Altos Hills.
Common questions about fees
What if a repair is needed?
In Essential, we add a small coordination markup (10% of the vendor bill, with a cap). In Accelerate and Prime, there’s no markup. You also approve work over your preset limit.
Do you charge lease-up fees?
Yes—Essential uses a one-month rent leasing fee. In Accelerate and Prime, tenant placement is FREE.
Are renewals included?
Essential renewals are $299. Accelerate renewals are $199. Prime renewals are $0.
How many inspections do you do?
Two per year are required for safety and upkeep. Essential includes 0 (both at $79.99 each). Accelerate includes 1 (the second is $79.99). Prime includes 2.
Do you handle rent control and local rules?
Yes. We follow California Fair Housing and local rent rules (including San José rent stabilization where applicable). If your unit is covered, we make sure notices, timing, and limits are handled correctly.
Why owners choose us
- Fast replies: typical owner response time is 1–4 hours; 24/7 emergencies covered
- High occupancy: portfolio-wide 99% occupancy and 2.9-year average tenant stay
- Clear reporting: real-time portal with monthly statements and 1099s
- Local team: licensed in California and focused on Santa Clara County
Getting started is easy
- Tell us about your property. We’ll confirm your plan and next steps.
- We set up your portal, schedule photos, and prep your listing.
- We market, screen, and sign the lease. You get paid monthly with simple statements.
Helpful links
- San Jose Property Management
- How We Collect Rent
- Owner FAQs
- Read Reviews
- San José Rent Stabilization Program
- Verify a California Real Estate License (DRE)
Talk to a local manager
(408) 618-1827 | [email protected]
1342 Lincoln Ave A, San Jose, CA 95125
FAQ (Quick Answers)
- Q: What are your fees?
A: 8%–11.5% of rent collected, depending on plan. See table above. - Q: Do you charge hidden fees?
A: No. Fees are listed here with simple rules. - Q: When do I get paid?
A: Around the 10th of each month, with real-time status in your owner portal. - Q: Do you work across Santa Clara County?
A: Yes—San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and more.
