Monte Sereno Property Management (*Accelerate Tier)

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Credit-Backed Promise System

Get $200 Credit if We Miss A Promise.

Get paid extra if we ever miss a promise. Highest quality property management for owners in the South Bay.

  • Promise

    Leased in 21 days

    or a $200 credit.

  • Promise

    Management switched in 48hrs

    or a $200 credit.

  • Promise

    Less than 24hr owner & tenant replies

    or a $200 credit - per inccident, once per month.

Trusted by Monte Sereno Owners

We manage 180 units across 21 cities with 45 years combined PM experience and 24/7 emergency response. Licensed in California; brokered by The Property Network (DRE #01166904).

Built for Monte Sereno Owners Like You

Whether you’re an accidental landlord or scaling multis, we’ll meet you where you are.

  • 1st Time / Accidental Landlord

    Job relocation or inherited home? Turn life’s surprises into steady income.

  • Out-of-Area Owner

    Out of town? Remote-friendly portal, 24/7 emergencies handled.

  • Small Multi Investor (2–16 units)

    Pro screening + coordinated maintenance. Save with more units.

  • Switching Property Management Firm

    Onboard in 48 hours or get a $200 credit (Accelerate).

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management

6-Step Monte Sereno Management

One playbook—from listing to renewal.

We use a consistent process across cities to shorten time-to-lease and keep renewals predictable.

Marketing properties for our clients to rent them faster.

1 - Pricing & Prep

MLS + Zillow/HotPads/Trulia + pro copy/photos. 

Close up of us communicating with tenants.

2 - Showings & Screening

Credit, criminal, eviction, income & rental history.

Enforcing lease terms, paperwork close-up.

3- Lease Drafting with e-Sign

State-compliant, executed PDFs.

4- Owner Visibility

Buildium statements, 1099s, document vault retention by plan.

5- Maintenance Engine

Vendor network (38 partners), savings passed on, completion avg 6 days; emergencies 1–4h.

6- Renewals & Inspections

Plan-based renewals ($299 / $199 / $0) and inspections included (0 / 1 / 2).

Our 8-Step Process to Zero-Drama Cashflow

Designed to shorten time-to-lease and increase lease length.

Rent-Ready Checklist & pricing strategy

Listing syndication (MLS, Zillow, Trulia, HotPads)

Showings & screening

Lease drafting & digital e-sign

Move-in photos/video (tier-based)

Online rent collection

Maintenance coordination

Renewal or turnover.

If it doesn’t rent faster or stay occupied, it doesn’t count.

Portfolio-wide 99% occupancy, average tenant stay of 2.9 years, and 35 tenants placed annually on average. Serving San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and more.
Residential property management in San Jose, arial view of neighborhood.
  • 0%

    occupancy

    High tenant retantion with 99% unit occupancy.

  • 0 years

    average tenant stay

    Our carefully selected tenants stay in our units for an everage of 3 years.

  • 0

    new tenants placed annually

    Every year, an average of 35 new tenants are placed as we expand our managemet across the Bay Area.

  • 0 cities

    and counting

    Serving all 16 cities in Santa Clara County and even beyond for special cases.

Owner Portal (included with all tiers)

Statements, work orders, notes, and documents—24/7.

We run Buildium for transparent accounting: view rent status, invoices, and docs; download 1099s; and track inspections & renewals. Owner payments queue on the 10th each month.

Maintenance Snapshot

24/7 emergency line, vetted vendors, and photo proof.

Average response to maintenance requests is 24 hours; emergencies average 1–4 hours. Vendor network spans 38 active partners, with average 5-year relationships; we pass along ~20% discounts on average.

California Compliance, Baked In

Rent control, Fair Housing, and proper notices—handled.

Licensed in California (DRE #02202568); Brokered by The Property Network (DRE #01166904). We operate with Fair Housing and local rent-control compliance, and we coordinate notices and legal process steps as needed.

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management
Real Testimonials In & Near Monte Sereno

What Local Owners & Tenants Say

Feature stories highlighting faster leasing, clear communication, and maintenance responsiveness.

  • “Angel Zapien was truly a real professional from start to finish. I first set up a meeting in person to talk about my expectations regarding a move I wanted to make. I gave all my information and he said he would call me in a couple of weeks. He did just that. He asked had I thought about what I wanted to do regarding my move. I had decided, so we set up a date to start looking for a rental property that would fit my needs. We set up a date and time for me to begin my search. Two weeks later he had four places to look at. The drive was about fifty minutes away. It would take up most of his day. He never complained, and had a great sense of humor. We drove to all four places that he had picked out. I fell in love with the very first property but he insisted I look at the other rentals, before I decided. I couldn’t have asked for a better experience. Angel listened to my wants. And never pushed me. I felt he wanted me to be happy with my choice. He guided me and had exceptional knowledge about the whole rental experience. Thank you for the opportunity to share with you all about my amazing experience with Angel Zapien.”

    Close up of us communicating with tenants.
    Carmen Boueche
    Happy Teanant
    +0 Stars
Frequently Asked Questions

Quick Answers—and a Deeper Dive

We believe in clear, written policies. Here are your most common questions—answered.

On or about the 10th of each month via the portal.

What you see in the plan is what you pay.

Typical owner reply 1–4 hours; 24/7 emergencies.

Yes—processes are compliant in California.

With full-service property management (Essentials/Accelerate/Prime)

Two safety inspections are requiered annually for all our management services. Free inspections included by Management-Tier are: Essential: 0/2, Accelerate: 1/2 (save $79.99/yr), Prime: 2/2 (save $159.98/yr).

Without full-service property management (Stand-alone service)

$299 for move-in inspection only, with pictures and documentation provided, which can later be used to redeem security deposit if necessary from unexpected property damage by tenants. Due to some tenants staying for years or sometimes even decades, move-out inspections are not included.

Table of Contents

Monte Sereno Property Management

Front of local house representing Monte Sereno property management service.

Intro – Monte Sereno Property Management (Zapien Real Estate)

To our page welcome Monte Sereno property management service. At understand here, Zapien Real Estate we home tedious of how the task can be would, property management and we love to more association help free your time of. From constant manager calls to phone with, tenants up for and waking manager, emergencies scheduling vendors maintenance, association we’ll cover on your having everything. Behalf office within county our the same (Clara County Alto) Santa as Palo us to swiftly enables respond manager attentively to that and any concerns unexpectedly arise might.

Introduction – Zapien Real Estate

Welcome to Monte Sereno property management service here our. Page Zapien Real Estate we, tedious at understand how task of be the property management can, we apartment love and home would help free of to more association your time. Phone from constant with tenants up, calls to waking emergencies and, vendors for maintenance scheduling, cover everything behalf we’ll on your. Our office having association manager the same Clara within (county Santa as) Palo us County Alto enables respond swiftly to to and attentively concerns that arise any might unexpectedly.

Addition physical in to our to your we proximity rental, property manager all people onto ensure who step property manager are all your. Professionals vendors we our the hire as landscapers, electricians, are, plumbers, painters, etc located conveniently same also within the allowing-county manager quick turnover any for times for work apartment most association vendors Performed. the for of we contact work come our necessary from home own repeated contact-list very and trusted of professionals always made who are to provide the willing us with competitive prices Addition most in.

Helping You Save On Future Repairs – Our Own Contact List f Of Affordable Contractors

our physical your to proximity to property manager we people rental, ensure all step onto are who your property manager Professionals all we. the vendors as our electricians hire plumbers landscapers, etc, are, conveniently, painters, also located the same allowing within county association maintenance for-manager turnover times work quick for any association performed of The contact most. we work vendors for necessary apartment from own come our very and trusted of repeated contact-list made who are to professionals always willing us with competitive provide the most Prices according Apartments you to.

Potential – How much can your rental property earn monthly in Monte Sereno CA?

expect to 2, can earn between and 3 monthly $045,617 of $for,your property rent Is rental this range the. reliant on of your or size property whether its in, of not an area demand and the higher maintenance home, property’s condition of This in as. writing Alto association Palo manager, a studio for CA currently, rents 045 on one-bedroom 2 $average,a 2 559, two-bedroom for on $average,3 118 and, for on $average,three-bedroom for on, a 3 617 Average $to,you earn help.

most out rental the of your after we in property manager formally, meet we’ll walk rental person through, your together to we property management see what can repair apartment manager and or to increase/value upgrade your property’s earn more rent and association monthly the long-run To in can according you.

Monte Sereno’s Average Rent vs National Average

Earn apartments expect, to 2 045 617 between and $3,monthly rent $rental,of for your Property this is reliant range. the size your on maintenance of whether or its property management manager, not an area demand in of higher the property’s as and, writing Condition of this. Alto in Palo a, studio for CA currently, rents 045 on one-bedroom 2 $average,a 2 559, average for on $association,for 3 average two-bedroom, 118 on $a,three-bedroom 617 and, for 3 on average $help,You most to.

the your earn out of property manager after meet rental we formally, person we’ll your in walk through, property management together maintenance rental to see we can or what repair and to increase value/upgrade your property’s earn more in and monthly rent the long-run to Zillow median according.

Monte Sereno’s Population

Alto’s 995 Palo, rent 2 about 864 ($manager,is) compared to +$national median 132 the A 2 located ($in,such). pricier state California and of as as one, nicer cities rent its Palo Alto’s home, appears justified difference to be seems to expectancy and, have an steadily association you of increasing giving opportunity to more the-from rental earn Zillow your according to Alto’s median Palo.

2 995 864, rent is about to ($the,2) compared national +$median 132 located in a state ($apartment,property management). California pricier such as as property management its and one of, manager cities rent nicer Palo Alto’s appears to and, difference be justified to have of seems an, expectancy increasing giving opportunity steadily you the earn more your to-rental You’ll from array below find an directly and of.

Monte Sereno’s Demographics

related, information Alto indirectly about Palo its population properties and Your and depending on this information Palo situation manager. can about Alto’s market, identify manager trends help association future property management make decision to a better whether you out on should rent property manager if yet your you haven’t so or should done if you renting it you continue, out if already have you’ll Find of below an array and indirectly.

directly, information about and related Palo Alto population and depending its situation Properties on your this information Palo maintenance. about home property management Alto’s, market help identify to can future trends make a on association better decision you manager out whether should rent property manager if yet your you haven’t so or should done if you renting it you continue, out if already have manager To gov according population Census Palo Alto’s.

Monte Sereno’s Household Income

8 is about the.Is, 489 median age 39 3 old,compared. years California’s overall of to.age 9 median, old 37 Census years according to gov 52.population of the.

currently are property management.manager, employed% with 86 3 a bachelor’s higher having degree or education.level% of households Manager roughly 141 yearly make 794 median.

property management make unmarried families $manager,182 (790) about. families make maintenance married 208 202 $non-family,California, about and households $make,95, 475 of The in as latest census $there,are.

Monte Sereno’s Properties

2020 18 385 units about total housing, of Those 79 are,000 about worth 1. palo has, 000 Alto% owner rental $vacancy,about,a+. of 5 rate Landing 4 website from on our your first.for%.

collecting time to new property management monthly your tenant’s manager, payments below association rental home property management you’ll learn all apartment, of owner intermediary steps get the taken to us there landing On manager from our website your first.

for to collecting tenant’s time your new rental payments learn, monthly below you’ll all the steps of maintenance, intermediary to get there taken Entire us firstly this will begin manager journey us.

Our Complete Process – Full Service Monte Sereno Property Management

in, with both getting touch and to real estate asking us owner become team manager your this California be either accepting can by you. one manager maintenance our special our of offers on sending us email website an tenants through our or, property management Contact Page simply real estate the apartment picking up calling, us you phone will Directly and I briefly introduce set then. and formal ourselves a more in-person meeting important We in it’s formally meet to better. person to know and get each other if we’re good see a manager before committing on fit to anything either side this Entire begin firstly journey will us both.

1. Get In Touch With Us Through Our Website or Call to Ask Us to Become your Monte Sereno Property Management Partner

with, in touch us getting and asking become your team to Be Monte Sereno property management this can by you of either one. offers accepting our special our website an on sending us through our or email Contact, Page picking up phone simply the real estate California, us you calling will Directly and I briefly introduce association then. and more ourselves set a formal in-person it’s apartment formally Meeting important we in person get meet. better each to to know and see a other if we’re fit before anything good committing to either side We on meet secondly will formally person at in.

my, office we’ll Sit over here down go short and. your, term tenants help, long goals and better understand regarding us your mission, rental property manager We your during if real estate meet home of one. website’s active Offers our maintenance Limited-Time can also questions we answer any may have, to you California pertaining special offer Most our we in association cases modify owner can. Limited-Time offer apartment our, to better you and to benefit are willing with you we work to ensure one of provide the best on the we offers ourselves Market strongly pride giving the can in. we clients most to our secondly We formally meet at will in person.

2. Formally Meet in Person to Discuss Your Unique Property Management Needs and Get to Know Each Other

office, Sit my here we’ll go over and down short. real estate, your long term, and help understand goals us better mission regarding property manager, your your rental if We during one website’s meet of our. Offers active Limited-Time can also any we answer properties questions apartment, have California you may to home special pertaining association our Offer in cases we our most can modify Offer. Limited-Time manager better, benefit are to you and to work to willing with you we provide the ensure one of offers the best on maintenance Market we pride ourselves the strongly in giving can. most we our clients We to a after confirm we’re fit for good.

other and us each you’d like be your team to, California proceed to date we’ll schedule a meet at, real estate to your property management a quick here for the Walk-through we’ll observe current condition and property’s. recommendations, a make put together analysis on, we brief, association how maximize your rental can monthly maintenance Rate in tenants cases all most but not recommend. we strongly into the, to investing property’s, condition its rental which increase owner value allow us more will to charge Rent, although your rental cost polishing property manager can the.

3. Visit Your Rental Property for a Walk-Through to Evaluate it for Rent-Readiness, and Discuss any Repairs if Needed Management

upfront in the increased will long-run rental rate, real estate surpass investments, greatly initial properties if We decide to or property management repair and. apartment upgrade manager of your you aspects/property manager but not have we do the funds, loan you as can the money thank, you our a for being Partner after confirm “we’re fit” we a good other.

for each you’d like be and us to Monte Sereno property management team, to your we’ll proceed a date at schedule to, meet property manager for walk-through your a quick here We’ll observe the condition California property’s current. recommendations, make property manager apartment real estate a and put, together analysis on, we brief properties how property management maximize monthly can your maintenance rental rate Most property manager not in cases but we strongly all. investing into condition, recommend the property’s, increase its which to rental value allow us manager will to charge more, rent polishing Your can although rental property manager upfront in.

4. Market Your Rent-Ready Property Across Various Listing Platforms, our Social Media Accounts, and to Our Personal Contact List Management

cost long-run the homes the properties increased rate, will surpass rental, greatly real estate initial investments we Decide and if to repair upgrade tenants. or of your you aspects property management/but not maintenance funds do have the, can loan money we you the a thank, being as you for our partner your Property “pristine after” is in and worthy.

condition the highest we’ll of rental rates manager professional and take apartment images to, market property manager begin be your will then on real estate posted. places on including countless the internet platforms social our listing media and California list contacts personal, of property manager, everyone Will notified of availability be your property’s. up to speed rented status Contrast its Monte Sereno property management in apartment other typically only companies. your rental, one post property management in main area your property management pristine after is in and worthy.

4. Screen All Applicants by Running Credit Checks, Background Checks, and Rental History

condition the highest we’ll of rental rates professional images and take tenants manager to, market property manager begin be your will then on countless posted. places on maintenance apartment the internet listing platforms and including social media properties personal contacts our list, of everyone, Will notified California property’s be of your. property manager availability to up its status speed Other rented in contrast companies typically your Monte Sereno property management post. in only, rental property main area Now one homes great we begin a large receiving.

Create a New Lease Agreement For You and Your New Tenant

of, rental what influx here Applications to Now we begin the real estate. process screen? applications, and the best your for candidates for property manager firstly run a to we credit check creditworthiness. ensure, their Monte Sereno property management acceptable Apartment is a secondly we’ll run manager background criminal. to, help who check us understand working with Finally we’re check and we will rental history their. see if, had to they have previous maintenance other any evictions and notable information now We receiving great homes begin large influx.

a, rental applications Now of We what process here begin to applications. the tenants? for, and screen best candidates property manager the for your firstly We a credit ensure run check to. creditworthiness, California their is acceptable we’ll Run tenants secondly a criminal background check. property manager, help us we’re to understand who working with finally We their and will check history to. rental if, they any see have had evictions and information previous other notable after Selecting most qualified proceed the tenant we.

Welcoming Tenant to Their New Rental and Handling them the Keys

real estate to creating new lease we, the with Agreement will speak to understand and you. goals then your properties Monte Sereno property management the lease and write for you new tenant Also the of we’ll take care all paperwork delivering. both sides the to you and to ensure collected tenant everything, is a timely time, in the Fashion is of Essence the everything’s collected. sooner sooner we’ll rent the. collecting Selecting begin qualified, after the most we proceed tenant.

creating the agreement to new lease, we Will real estate with understand speak you to. properties your goals then lease and write the you and tenant for the new we’ll Also care of paperwork take delivering all. sides to both and the homes you tenant to ensure everything, in property manager is collected, timely fashion Is a essence time of the the Sooner the. everything’s collected we’ll begin sooner. collecting rent all The, signed finally paperwork is turned in.

Benefits – Working With Us as Your Property Management Company

and, typically I to do walk-through like one last. tenant’s, before the date to is move-in ensure everything clean real estate great and in Shape on move-in date meet the I will tenant. with the them their, California hand Palo Alto keys give , warm property management them a and ask they welcome, them if any questions concerns, have Tenant or after the received the will has I. to keys report back to inform the, you you of Experience from point onward begin this we will rent.

to collect Monthly you, owner will the have a where. private, (portal can), sign-in all you and track payments and as rent tenants financials as all for well other details your, property management all The signed finally paperwork is turned in.

Our Vast Experience for Monte Sereno Property Management

and, typically I to do walk-through like one last. tenant’s, before the owner tenants ensure move-in date to is in everything clean and great shape the real estate I on move-in date meet with. will properties tenant their the, hand them give them welcome keys a , warm California ask they, and them if any questions, concerns have Tenant or after the has received I owner keys. back the will report you to of to, inform you the experience this Point we from tenants onward begin to.

will rent properties you collect, will Monthly the owner a where have. portal, (private), you can sign-in and rent California track all and financials as payments as well other details property management all for, your over The we’ve had privilege years owner the.

in managing properties, cities across County many Santa Clara Campbell Cupertino Altos including Gilroy Los Altos Hills, Milpitas: Los, Los, Gatos, Sereno Morgan, View Monte Hill, Mountain Palo, Alto, San owner, San Jose, Santa Clara, Sunnyvale Martin Saratoga, and during, Our venture, we’ve property, managed various.

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Property Management Company that’s Located Close By to Give Your Property the Highest Level of Attention and Care

Your property management our physical since is located Proximity real estate we’re to your we close-by. property rental can ensure your property attendance home, receives sift if necessary example We’ve unpleasantly for has tenants themselves out. lock Before, since located within county we’re the same rental. as the we serve able properties we were show up them to to, deliver a spare the Professional hire moreover vendors we our Monte Sereno property management.

in, to do on service unexpected work your also home property are near your within located rental and county bounds ensures Work in this gets done timely manner. a for Homes example if your properties Monte Sereno property management owner. an tenant gets plumbing, leak our emergency plumbers in can arrive to contact-list quickly, due proximal location property their to your this Ensures is kept minimum damages to a. Seeing Offer after our Limited-Time home you section.

Our Limited-Time Offers are Unbeatable. Guaranteed.

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other see Library for cities ?

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Ready for Fewer Vacancies and Fewer Surprises?

Get a plan, a timeline, and your first rent date—today.

Bay Area Property Management (*Accelerate Tier)

Lease in 21 days. Management Takeover in 48 Hours.  Or Get $200 Credit if We Miss.

Plus, save $1,500 on average with our $0 tenant-placement fee.

  • Renewals: 98%
  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control