Why Choose Local, Human Property Management in Santa Clara County
Your rental is a big deal. You want steady rent, safe tenants, and no surprises. We get it. Our team lives and works here in Santa Clara County. We use plain language, fast replies, and clear steps so you always know what’s next.
Who We Help
- Single-family owners
- Small multifamily owners (duplex to fourplex)
- Accidental landlords
- Investors growing a local portfolio
Where We Work (Santa Clara County, CA)
We manage across the South Bay: San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Gilroy, Campbell, Morgan Hill, Los Gatos, Cupertino, Saratoga, Los Altos, Monte Sereno, Los Altos Hills, and more. See our city pages here: Service Areas.
What We Do for Owners
- Accurate pricing with comps and a clear price band
- Listing on MLS, Zillow, Trulia, and HotPads
- Showings, screening, and lease drafting with e-sign
- Online rent collection (ACH, card, or check)
- Maintenance dispatch with vetted vendors
- Compliance (Fair Housing, local rules, notices)
- Owner portal with 24/7 statements and updates
- 24/7 emergency response
Our Plans & Pricing
Pick the plan that fits your goals. No hidden fees.
| Plan | Best For | Monthly Fee | Setup | Tenant Placement | Maintenance Markup | Renewals | Inspections / Year | Extras |
|---|---|---|---|---|---|---|---|---|
| Essential | Owners who want basics done right | 7.5% of rent collected | $199 | 50% of one month’s rent | +10% (min $25, cap $150) | $299 | 0 included (2 required) — $79.99 each | Standard reporting |
| Accelerate (Most Popular) | Busy owners who want speed & savings | 8.5% of rent collected | $0 | $0 (avg. $1,500 savings) | $0 markup | $99 | 2 included | Pro move-in photos, tax docs, credits below |
| Prime | Hands-off owners and premium assets | 10.5% of rent collected | $0 | Up to 2 per year | $0 markup | $0 | 2 included | Photos + video walkthrough, ROI mini-report |
Promise-Backed Credits (Accelerate & Prime)
- Lease in 21 Days — $200 credit (once per vacancy)
- Take Over in 48 Hours — $200 credit (on onboarding)
- Reply Within 24 Hours — $200 credit (max 1/property/month)
- Annual Cap — Up to $1,000/property/year
Credits reduce future management fees (not cash). Exclusions apply as noted in the agreement.
Standalone Services (No Ongoing Management)
| Service | What’s Included | Price |
|---|---|---|
| Tenant Placement Only | Pricing consult, copy, photos, syndication, showings, screening, lease & e-sign | 50–75% of one month’s rent |
| Move-In Safety Inspection | Photos + notes to document pre-move-in condition (helps with deposits later) | $299.99 |
| Maintenance Desk (DIY Landlords) | Vendor dispatch, scheduling, approvals, invoice + proof | $129/work order + 15% (min $49, cap $250) |
| Same-Day Rent Analysis | 3 comps, price band, days-to-lease estimate (PDF) | $129.99 |
| Listing & Showings (Only) | Listing + hosted tours; no screening/lease | $399 + $75/showing (or $99 open house) |
| Tenant Screening Only | Credit, criminal, eviction, income & rental history (PDF) | $129.99/applicant |
| Lease Drafting & e-Signing | State-compliant lease + addenda; DocuSign; executed PDF | $899.99 |
| Rent-Ready / Make-Ready | Scope, schedule, QA photos, invoice collation | $149 setup + 10% (min $25, cap $150) |
| Notice Prep & Delivery | Correct form, service attempts, proof of service | $99 |
| Software Setup (Buildium) | Account setup, rules, deposits, training call (you keep the account) | $299.99 |
| Eviction Coordination | Timeline checklist, docs, attorney intro, status updates | $299 + court/attorney fees |
Local Playbooks: How We Manage by Area
San Jose (Downtown, Willow Glen, Almaden, Berryessa, North San Jose)
- Why it rents: Jobs near the airport, downtown, and tech parks; access to 101/280/87/880, VTA Light Rail, BART Berryessa.
- Owner outcome: Strong lead flow; we price for fast leasing and quality tenants.
- Rule note: Some pre-1979 3+ unit buildings fall under the City’s Apartment Rent Ordinance (5% cap per 12 months). Learn more: San José Rent Stabilization.
Santa Clara (Northside & Old Quad near SCU, Rivermark, Tasman)
- Why it rents: Near Nvidia and Intel, Levi’s Stadium, and great commute routes (101/237/880).
- Owner outcome: Corporate renters seek clean, ready homes; our make-ready cuts days vacant.
Sunnyvale & Cupertino
- Why it rents: Close to Apple Park and Lawrence/280/85.
- Owner outcome: Longer stays; we focus on renewals and stable rent growth.
Mountain View & Los Altos
- Why it rents: Googleplex, Caltrain, Castro Street amenities.
- Rule note (Mountain View): Many older apartments are under CSFRA rent stabilization. See details: Mountain View Rent Stabilization.
Palo Alto & Stanford Area
- Why it rents: Strong school districts, Stanford, and research parks.
- Owner outcome: Premium prep and documentation protect value; our inspections help.
Los Gatos, Saratoga, Monte Sereno
- Why it rents: Quiet streets and high-end homes.
- Owner outcome: We place careful tenants and provide white-glove coordination.
Milpitas, Morgan Hill & Gilroy
- Why it rents: Commute access (680/880/101) and value.
- Owner outcome: We tune price to keep days-to-lease low and cash flow steady.
Compliance Snapshot (Plain English)
- State Rent Cap (AB 1482): Covered homes have yearly limits: 5% + CPI, up to 10% (whichever is lower). See the California Attorney General’s guide: Tenant Protection Act basics.
- San José ARO: Some older 3+ unit buildings are capped at 5% in 12 months. City info: Apartment Rent Ordinance and Renting Has Its Rights.
- Mountain View CSFRA: Local rent stabilization applies to many pre-1995 apartments. City details: Rent Stabilization Division.
- Security Deposits (AB 12): For most homes in CA, max deposit is now one month’s rent (effective July 1, 2024). Read the bill text: AB 12 (2023) or the City explainer: SF.gov summary.
We’re property managers, not your attorneys. For legal advice, please speak with a qualified lawyer.
Our Numbers (Portfolio-Wide)
- Units under management: 180
- Property mix: 90 single-family, 6 duplexes, 2 triplexes, 39 fourplexes
- Occupancy: 99% • Avg. tenant stay: 2.9 years • Eviction rate: 0.5%
- Owner retention: 99% • Long-term clients: 70%
- Tenants placed annually: ~35
- Average time to fill a vacancy: ~2.5 weeks
How Onboarding Works
- Call or email us. We confirm your city, goals, and plan fit.
- We take over in 48 hours. Notices, keys, utilities, and files move to us.
- Owner portal live. You get 24/7 access to ledgers, work orders, and docs.
Tools You Get
- Owner portal in Buildium (24/7 statements and docs)
- Digital leases and renewals
- Online payments (ACH, debit, credit, checks)
- Fast maintenance approvals with photo proof
Quick Answers
- When do owners get paid? Around the 10th of each month.
- Response time? 1–4 hours on average (goal: under 24 hours).
- Emergencies? 24/7 line with vendor dispatch.
- Hidden fees? No.
Helpful Links
- About Zapien Property Team
- FAQ
- Reviews
- How We Set the Rent
- Rent Collection
- Inspections
- Eviction Coordination
- Owner Software & Portal
- Properties We Manage
- Service Areas
Ready When You Are
Call: (408) 618-1827 • Email: [email protected]
Prefer a fast message? Head to our FAQ or pick your city on our Service Areas page.




























