*Accelerate Tier

Palo Alto Property Management

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

Get My Unit FilledSwitch Current Management

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Palo Alto Property Management
Palo Alto Property Management
Credit-Backed Promise System

Get $200 Credit if We Miss A Promise.

Get paid extra if we ever miss a promise. Highest quality property management for owners in the South Bay.

  • Promise

    Leased in 21 days

    or a $200 credit.

  • Promise

    Management switched in 48hrs

    or a $200 credit.

  • Promise

    Less than 24hr owner & tenant replies

    or a $200 credit - per incident, once per month.

Trusted by Palo Alto Owners

We manage 180 units across 21 cities with 45 years combined PM experience and 24/7 emergency response. Licensed in California (DRE 02202568).

Palo Alto Property Management

Built for Palo Alto Owners Like You

Whether you’re an accidental landlord or scaling multis, we’ll meet you where you are.

  • 1st Time / Accidental Landlord

    Job relocation or inherited home? Turn life’s surprises into steady income.

  • Out-of-Area Owner

    Out of town? Remote-friendly portal, 24/7 emergencies handled.

  • Small Multi Investor (2–16 units)

    Pro screening + coordinated maintenance. Save with more units.

  • Switching Property Management Firm

    Onboard in 48 hours or get a $200 credit (Accelerate).

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management

6-Step Palo Alto Management

One playbook—from listing to renewal.

We use a consistent process across cities to shorten time-to-lease and keep renewals predictable.

Marketing properties for our clients to rent them faster.

1 - Pricing & Prep

MLS + Zillow/HotPads/Trulia + pro copy/photos. 

Close up of us communicating with tenants.

2 - Showings & Screening

Credit, criminal, eviction, income & rental history.

Enforcing lease terms, paperwork close-up.

3- Lease Drafting with e-Sign

State-compliant, executed PDFs.

4- Owner Visibility

Buildium statements, 1099s, document vault retention by plan.

5- Maintenance Engine

Vendor network (38 partners), savings passed on, completion avg 6 days; emergencies 1–4h.

6- Renewals & Inspections

Plan-based renewals ($299 / $199 / $0) and inspections included (0 / 1 / 2).

If it doesn’t rent faster or stay occupied, it doesn’t count.

Portfolio-wide 99% occupancy, average tenant stay of 2.9 years, and 35 tenants placed annually on average. Serving San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and more.
Residential property management in San Jose, arial view of neighborhood.

  • 99%

    occupancy

    High tenant retention with 99% unit occupancy.

  • 3 years

    average tenant stay

    Our carefully selected tenants stay in our units for an average of 3 years.

  • 35

    Every year, an average of 35 new tenants are placed as we expand our management across the Bay Area.

  • 21 cities

    and counting

    Serving all 16 cities in Santa Clara County and even beyond for special cases.

Owner Portal (included with all tiers)

Statements, work orders, notes, and documents—24/7.

We run Buildium for transparent accounting: view rent status, invoices, and docs; download 1099s; and track inspections & renewals. Owner payments queue on the 10th each month.

Help Me Set It UpRequest Demo

Maintenance Snapshot

24/7 emergency line, vetted vendors, and photo proof.

Average response to maintenance requests is 24 hours; emergencies average 1–4 hours. Vendor network spans 38 active partners, with average 5-year relationships; we pass along ~20% discounts on average.

California Compliance, Baked In

Rent control, Fair Housing, and proper notices—handled.

Licensed in California (DRE #02202568). We operate with Fair Housing and local rent-control compliance, and we coordinate notices and legal process steps as needed.

Real Testimonials In & Near Palo Alto

What Local Owners & Tenants Say

Feature stories highlighting faster leasing, clear communication, and maintenance responsiveness.

  • “Angel Zapien was truly a real professional from start to finish. I first set up a meeting in person to talk about my expectations regarding a move I wanted to make. I gave all my information and he said he would call me in a couple of weeks. He did just that. He asked had I thought about what I wanted to do regarding my move. I had decided, so we set up a date to start looking for a rental property that would fit my needs. We set up a date and time for me to begin my search. Two weeks later he had four places to look at. The drive was about fifty minutes away. It would take up most of his day. He never complained, and had a great sense of humor. We drove to all four places that he had picked out. I fell in love with the very first property but he insisted I look at the other rentals, before I decided. I couldn’t have asked for a better experience. Angel listened to my wants. And never pushed me. I felt he wanted me to be happy with my choice. He guided me and had exceptional knowledge about the whole rental experience. Thank you for the opportunity to share with you all about my amazing experience with Angel Zapien.”

    Close up of us communicating with tenants.
    Carmen Boueche
    Happy Teanant
    +0 Stars
Frequently Asked Questions

Quick Answers—and a Deeper Dive

We believe in clear, written policies. Here are your most common questions—answered.

On or about the 10th of each month via the portal.

What you see in the plan is what you pay.

Typical owner reply 1–4 hours; 24/7 emergencies.

Yes—processes are compliant in California.

With full-service property management (Essentials/Accelerate/Prime)

Two safety inspections are required annually for all our management services. Free inspections included by Management-Tier are: Essential: 0/2, Accelerate: 1/2 (save $79.99/yr), Prime: 2/2 (save $159.98/yr).

Without full-service property management (Stand-alone service)

$299 for move-in inspection only, with pictures and documentation provided, which can later be used to redeem security deposit if necessary from unexpected property damage by tenants. Due to some tenants staying for years or sometimes even decades, move-out inspections are not included.

Cannot find your question

 Don't hesitate to call! We're happy to chat. Sun-Sat: 10AM - 8PM, 365

Contact us
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Author: Angel Zapien
Expertise: Certified Property Manager, Realtor
Last Updated: October 18, 2025
Palo Alto Property Management
Palo Alto Property Management

Our Stats

180 units under management

99% occupancy

2.9 yrs average stay

35 tenants placed each year

Paid owners on the 10th monthly

Why Palo Alto owners pick us

  • Local, calm, fast. We reply in 1–4 hours on average. Emergencies: 24/7.
  • Clear plans. Three tiers. No gotchas. Pick what fits your home and goals.
  • Credit-Backed Promises. If we miss a promise, you get a $200 credit (details below).
  • Owner portal. See rent, invoices, and docs anytime. Download 1099s in seconds.
  • Compliance baked in. Palo Alto rules, Fair Housing, notices, and state timelines—handled.

(408) 618-1827  |  [email protected]

What we manage in Palo Alto

  • Single-family homes (Old Palo Alto, Crescent Park, Midtown, and more)
  • Duplexes, triplexes, and fourplexes
  • Accessory Dwelling Units (ADUs) — 30+ day rental terms

See our service mix and city pages:
Properties We Manage •
Locations •
About Us

Palo Alto neighborhood playbook (quick hits)

Each area has its own rhythm. We tailor pricing, photos, and screening to fit.

Old Palo Alto

  • Tree-lined streets; quiet blocks.
  • Tenants expect pro photos and yard care contracts.
  • Tip: highlight privacy, parking, and EV charger access.

Crescent Park

  • Classic homes near Downtown and the main Caltrain station.
  • Screen for commute patterns; price for premium schools + access.
  • Watch seasonal demand around school calendars.

Professorville / University South

  • Historic charm near shops and Stanford edge.
  • Noise/parking clauses help preserve the vibe.
  • Target long-term academic or medical staff.

Midtown / Palo Verde

  • Family-friendly streets, parks, and groceries close by.
  • Emphasize storage, AC, and fenced yards.
  • Photos at golden hour win more showings.

Barron Park

  • Detached feel; some larger lots.
  • Market outdoor space and quiet home offices.
  • Point out biking routes to Cal Ave station.

College Terrace / Ventura / Southgate

  • Close to Stanford and Cal Ave.
  • Enforce parking rules early; set guest limits.
  • Great for car-light renters who use Caltrain.

New to the area? Explore:
Palo Alto Neighborhoods Map •
Caltrain Stations (Palo Alto & California Ave)

Local rules that affect your rental (we handle these)

  • One-Year Lease Offer: Landlords must offer a 1-year lease; a shorter term is allowed only if the tenant declines in writing.
  • Just-Cause Eviction: Local rules extend protections (after six months) beyond state law. Notices and cure steps must follow code.
  • Rental Registry: The City’s Residential Rental Registry requires annual registration and updates.
  • Short-Term Rentals: Stays under 30 days are not allowed in residential zones. ADUs also must be 30+ days.
  • City-Owned Utilities: Power, gas, water, and fiber are run by the City, which can simplify move-ins and billing.

Helpful links for owners:
Landlord Resources (City) •
One-Year Lease Code •
Just-Cause Section •
Rental Registry Program •
City Utilities

Plans & pricing

Pick a plan. Switch anytime as your needs change.

FeatureEssential 7.5%Accelerate 8.5% — Most PopularPrime 10.5%
Setup fee$199$0$0
Maintenance markup+10% (min $25, cap $150)$0 markup$0 markup
Tenant placement50% of one month’s rent$0 placementUp to 2 per year
Renewals$299$99$0
Inspections / year0 included (2 required) – $79.99 each2 included2 included
Move-in documentationStandard docsPro move-in photosPhotos + video walkthrough
Document vault retentionStandard3 years5 years
Owner reportingMonthly statementMonthly + tax docsQuarterly ROI mini-report
Credit-Backed Promises—IncludedIncluded

Our Credit-Backed Promises (Accelerate & Prime)

  • Lease in 21 days — $200 credit if we miss (once per vacancy)
  • Take over in 48 hours — $200 credit at onboarding hand-off
  • Reply within 24 hours — $200 credit (max 1 per property/month)
  • Annual cap — Up to $1,000 per property/year

See full plan details in our FAQs

What’s included in every plan

  • Listing, showings, screening, compliant leases with e-sign
  • Rent collection (ACH, debit, credit, checks) and deposits tracking
  • 24/7 emergency line; vetted vendors; photo proof
  • Owner portal with statements and 1099s
  • Make-ready, utilities, keys/lockbox; rent increases; eviction admin
  • Fair Housing and local compliance baked in

Deeper dives:
Setting the Right Rent •
Inspections •
Rent Collection •
Emergency Response

Standalone services (no ongoing management)

  1. Tenant Placement — 50–75% of one month’s rent
  2. Move-In Safety Inspection — $299.99 each (PDF + photos)
  3. Maintenance Desk — $129/work order + 15% of vendor invoice (min $49, cap $250)
  4. Rent Analysis Report (Same-Day) — $129.99
  5. Listing & Showings — $399 + $75/showing (or $99 hosted open house)
  6. Tenant Screening Only — $129.99/applicant
  7. Lease Drafting & e-Signing — $899.99
  8. Rent-Ready / Make-Ready Coordination — $149 setup + 10% of vendor invoice (min $25, cap $150)
  9. Notice Prep & Delivery — $99
  10. Software Setup (DIY Landlords) — $299.99 (Buildium setup)
  11. Eviction Coordination (pre-attorney) — $299 + court/attorney fees

How we fill a Palo Alto vacancy fast

  1. Price with local comps. We pull MLS + portal comps and build a price band with days-to-lease.
  2. Prep + photo plan. Small fixes, curb appeal, and pro photos that match the neighborhood vibe.
  3. Wide syndication. MLS, Zillow, Trulia, HotPads, and more.
  4. On-time showings. Easy booking, quick follow-ups, and honest screening.
  5. Compliant lease. E-sign, required addenda, and clear move-in steps.
  6. Day-1 portal. Autopay, notices, and reporting set from the start.

Two short examples

  • Midtown 3-bed: We priced mid-band, added a yard-care addendum, and required renter’s insurance. Family moved in within two weeks and renewed at 12 months.
  • College Terrace cottage: We highlighted the walk to Cal Ave station and a compact home office. A research fellow signed a 2-year lease.

Transit & utilities help for new tenants

  • Caltrain: Two stations—Palo Alto and California Ave—make car-light commutes easy. Palo Alto Station
  • Utilities: Electricity, gas, water, sewer, and fiber are City-run. Start or move service

Ready to talk?

Tell us about your Palo Alto rental. We’ll map your next steps in one short call.

(408) 618-1827
[email protected]

Brokered by: The Property Network (CA DRE #01166904) • Company DRE: #02202568 • Certified Property Manager • NARPM • SILVAR

Fill My Palo Alto Unit in 21dManagement Switch in 48hrs
*Accelerate Tier
Palo Alto Property Management

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

Get My Unit FilledSwitch Current Management

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Palo Alto Property Management
Palo Alto Property Management