Palo Alto Property Management (*Accelerate Tier)

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Credit-Backed Promise System

Get $200 Credit if We Miss A Promise.

Get paid extra if we ever miss a promise. Highest quality property management for owners in the South Bay.

  • Promise

    Leased in 21 days

    or a $200 credit.

  • Promise

    Management switched in 48hrs

    or a $200 credit.

  • Promise

    Less than 24hr owner & tenant replies

    or a $200 credit - per inccident, once per month.

Trusted by Palo Alto Owners

We manage 180 units across 21 cities with 45 years combined PM experience and 24/7 emergency response. Licensed in California; brokered by The Property Network (DRE #01166904).

Palo Alto Property Management

Built for Palo Alto Owners Like You

Whether you’re an accidental landlord or scaling multis, we’ll meet you where you are.

  • 1st Time / Accidental Landlord

    Job relocation or inherited home? Turn life’s surprises into steady income.

  • Out-of-Area Owner

    Out of town? Remote-friendly portal, 24/7 emergencies handled.

  • Small Multi Investor (2–16 units)

    Pro screening + coordinated maintenance. Save with more units.

  • Switching Property Management Firm

    Onboard in 48 hours or get a $200 credit (Accelerate).

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management

6-Step Palo Alto Management

One playbook—from listing to renewal.

We use a consistent process across cities to shorten time-to-lease and keep renewals predictable.

Marketing properties for our clients to rent them faster.

1 - Pricing & Prep

MLS + Zillow/HotPads/Trulia + pro copy/photos. 

Close up of us communicating with tenants.

2 - Showings & Screening

Credit, criminal, eviction, income & rental history.

Enforcing lease terms, paperwork close-up.

3- Lease Drafting with e-Sign

State-compliant, executed PDFs.

4- Owner Visibility

Buildium statements, 1099s, document vault retention by plan.

5- Maintenance Engine

Vendor network (38 partners), savings passed on, completion avg 6 days; emergencies 1–4h.

6- Renewals & Inspections

Plan-based renewals ($299 / $199 / $0) and inspections included (0 / 1 / 2).

Our 8-Step Process to Zero-Drama Cashflow

Designed to shorten time-to-lease and increase lease length.

Rent-Ready Checklist & pricing strategy

Listing syndication (MLS, Zillow, Trulia, HotPads)

Showings & screening

Lease drafting & digital e-sign

Move-in photos/video (tier-based)

Online rent collection

Maintenance coordination

Renewal or turnover.

If it doesn’t rent faster or stay occupied, it doesn’t count.

Portfolio-wide 99% occupancy, average tenant stay of 2.9 years, and 35 tenants placed annually on average. Serving San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and more.
Residential property management in San Jose, arial view of neighborhood.
  • 0%

    occupancy

    High tenant retantion with 99% unit occupancy.

  • 0 years

    average tenant stay

    Our carefully selected tenants stay in our units for an everage of 3 years.

  • 0

    new tenants placed annually

    Every year, an average of 35 new tenants are placed as we expand our managemet across the Bay Area.

  • 0 cities

    and counting

    Serving all 16 cities in Santa Clara County and even beyond for special cases.

Owner Portal (included with all tiers)

Statements, work orders, notes, and documents—24/7.

We run Buildium for transparent accounting: view rent status, invoices, and docs; download 1099s; and track inspections & renewals. Owner payments queue on the 10th each month.

Maintenance Snapshot

24/7 emergency line, vetted vendors, and photo proof.

Average response to maintenance requests is 24 hours; emergencies average 1–4 hours. Vendor network spans 38 active partners, with average 5-year relationships; we pass along ~20% discounts on average.

California Compliance, Baked In

Rent control, Fair Housing, and proper notices—handled.

Licensed in California (DRE #02202568); Brokered by The Property Network (DRE #01166904). We operate with Fair Housing and local rent-control compliance, and we coordinate notices and legal process steps as needed.

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management
Real Testimonials In & Near Palo Alto

What Local Owners & Tenants Say

Feature stories highlighting faster leasing, clear communication, and maintenance responsiveness.

  • “Angel Zapien was truly a real professional from start to finish. I first set up a meeting in person to talk about my expectations regarding a move I wanted to make. I gave all my information and he said he would call me in a couple of weeks. He did just that. He asked had I thought about what I wanted to do regarding my move. I had decided, so we set up a date to start looking for a rental property that would fit my needs. We set up a date and time for me to begin my search. Two weeks later he had four places to look at. The drive was about fifty minutes away. It would take up most of his day. He never complained, and had a great sense of humor. We drove to all four places that he had picked out. I fell in love with the very first property but he insisted I look at the other rentals, before I decided. I couldn’t have asked for a better experience. Angel listened to my wants. And never pushed me. I felt he wanted me to be happy with my choice. He guided me and had exceptional knowledge about the whole rental experience. Thank you for the opportunity to share with you all about my amazing experience with Angel Zapien.”

    Close up of us communicating with tenants.
    Carmen Boueche
    Happy Teanant
    +0 Stars
Frequently Asked Questions

Quick Answers—and a Deeper Dive

We believe in clear, written policies. Here are your most common questions—answered.

On or about the 10th of each month via the portal.

What you see in the plan is what you pay.

Typical owner reply 1–4 hours; 24/7 emergencies.

Yes—processes are compliant in California.

With full-service property management (Essentials/Accelerate/Prime)

Two safety inspections are requiered annually for all our management services. Free inspections included by Management-Tier are: Essential: 0/2, Accelerate: 1/2 (save $79.99/yr), Prime: 2/2 (save $159.98/yr).

Without full-service property management (Stand-alone service)

$299 for move-in inspection only, with pictures and documentation provided, which can later be used to redeem security deposit if necessary from unexpected property damage by tenants. Due to some tenants staying for years or sometimes even decades, move-out inspections are not included.

Table of Contents

Intro – Palo Alto Property Management (Zapien Real Estate)

Local hiking path representing our Palo Alto property management service.

Introduction – Zapien Real Estate

Our to welcome page service Palo Alto property management. At here understand, we Zapien Real Estate tedious home how of task the be can property management, would we and to love association more free help time your of. Constant from calls manager phone to tenants, with for up waking and emergencies, manager vendors scheduling association, maintenance cover we’ll your on everything having. Behalf within office our county same the (County Clara Santa) Alto Palo as to us enables swiftly manager respond to attentively and that concerns any arise unexpectedly might.

Helping You Save On Future Repairs – Our Own Contact List f Of Affordable Contractors

To welcome service Palo Alto property management our here. Page we Zapien Real Estate, at tedious how understand of task the be can property management, apartment we and love would home free help to of association more time your. Phone constant from tenants with calls, up waking to and emergencies, for vendors scheduling maintenance, everything cover we’ll behalf your on. Our having office manager association same the within Clara (Santa county Palo) as County us enables Alto swiftly respond to to attentively and that concerns any arise unexpectedly might.

Potential – How much can your rental property earn monthly in Palo Alto CA?

Addition in physical our to your to proximity we property manager, rental people all ensure onto step who are property manager your all. Professionals we vendors the our as hire electricians, landscapers, plumbers, are, etc, painters conveniently located also same the within manager allowing-county turnover quick for any for times apartment work association most Performed vendors. the of for contact we come work necessary our home from repeated own very contact-list trusted and professionals of made always are who provide to willing the with us prices competitive most Addition in.

Palo Alto’s Average Rent vs National Average

physical our to your to proximity we property manager rental people, all ensure onto step who are property manager your all Professionals we. vendors the our as hire electricians landscapers plumbers, are, etc, painters, conveniently, located also same the within allowing association county for-manager maintenance times turnover quick work any for performed association The of most contact. we vendors work necessary for from apartment come own very our trusted and repeated of made contact-list are who professionals to willing always with us provide competitive most the according Prices you Apartments to.

Statistics – Palo Alto California

Palo Alto’s Population

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Palo Alto’s Demographics

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Palo Alto’s Household Income

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Palo Alto’s Properties

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Our Complete Process – Full Service Palo Alto Property Management

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1. Get In Touch With Us Through Our Website or Call to Ask Us to Become your Palo Alto Property Management Partner

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2. Formally Meet in Person to Discuss Your Unique Palo Alto Property Management Needs and Get to Know Each Other

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3. Visit Your Rental Property for a Walk-Through to Evaluate it for Rent-Readiness, and Discuss any Repairs if Needed Management

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4. Market Your Rent-Ready Property Across Various Listing Platforms, our Social Media Accounts, and to Our Personal Contact List Management

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5. Screen All Applicants by Running Credit Checks, Background Checks, and Rental History

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6. Create a New Lease Agreement For You and Your New Tenant

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7. Welcoming Tenant to Their New Rental and Handling them the Keys

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Benefits – Working With Us as Your Palo Alto Property Management Company

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Our Vast Experience for Palo Alto Property Management

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Palo Alto Property Management Company that’s Located Close By to Give Your Property the Highest Level of Attention and Care

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Our Limited-Time Offers are Unbeatable. Guaranteed.

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Ready for Fewer Vacancies and Fewer Surprises?

Get a plan, a timeline, and your first rent date—today.

Bay Area Property Management (*Accelerate Tier)

Lease in 21 days. Management Takeover in 48 Hours.  Or Get $200 Credit if We Miss.

Plus, save $1,500 on average with our $0 tenant-placement fee.

  • Renewals: 98%
  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control