*Accelerate Tier

Los Altos Property Management

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

Get My Unit FilledSwitch Current Management

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Los Altos Property Management
Los Altos Property Management
Credit-Backed Promise System

Get $200 Credit if We Miss A Promise.

Get paid extra if we ever miss a promise. Highest quality property management for owners in the South Bay.

  • Promise

    Leased in 21 days

    or a $200 credit.

  • Promise

    Management switched in 48hrs

    or a $200 credit.

  • Promise

    Less than 24hr owner & tenant replies

    or a $200 credit - per incident, once per month.

Trusted by Los Altos Owners

We manage 180 units across 21 cities with 45 years combined PM experience and 24/7 emergency response. Licensed in California (DRE 02202568).

Los Altos Property Management

Built for Los Altos Owners Like You

Whether you’re an accidental landlord or scaling multis, we’ll meet you where you are.

  • 1st Time / Accidental Landlord

    Job relocation or inherited home? Turn life’s surprises into steady income.

  • Out-of-Area Owner

    Out of town? Remote-friendly portal, 24/7 emergencies handled.

  • Small Multi Investor (2–16 units)

    Pro screening + coordinated maintenance. Save with more units.

  • Switching Property Management Firm

    Onboard in 48 hours or get a $200 credit (Accelerate).

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management

6-Step Los Altos Management

One playbook—from listing to renewal.

We use a consistent process across cities to shorten time-to-lease and keep renewals predictable.

Marketing properties for our clients to rent them faster.

1 - Pricing & Prep

MLS + Zillow/HotPads/Trulia + pro copy/photos. 

Close up of us communicating with tenants.

2 - Showings & Screening

Credit, criminal, eviction, income & rental history.

Enforcing lease terms, paperwork close-up.

3- Lease Drafting with e-Sign

State-compliant, executed PDFs.

4- Owner Visibility

Buildium statements, 1099s, document vault retention by plan.

5- Maintenance Engine

Vendor network (38 partners), savings passed on, completion avg 6 days; emergencies 1–4h.

6- Renewals & Inspections

Plan-based renewals ($299 / $199 / $0) and inspections included (0 / 1 / 2).

If it doesn’t rent faster or stay occupied, it doesn’t count.

Portfolio-wide 99% occupancy, average tenant stay of 2.9 years, and 35 tenants placed annually on average. Serving San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and more.
Residential property management in San Jose, arial view of neighborhood.

  • 99%

    occupancy

    High tenant retention with 99% unit occupancy.

  • 3 years

    average tenant stay

    Our carefully selected tenants stay in our units for an average of 3 years.

  • 35

    Every year, an average of 35 new tenants are placed as we expand our management across the Bay Area.

  • 21 cities

    and counting

    Serving all 16 cities in Santa Clara County and even beyond for special cases.

Owner Portal (included with all tiers)

Statements, work orders, notes, and documents—24/7.

We run Buildium for transparent accounting: view rent status, invoices, and docs; download 1099s; and track inspections & renewals. Owner payments queue on the 10th each month.

Help Me Set It UpRequest Demo

Maintenance Snapshot

24/7 emergency line, vetted vendors, and photo proof.

Average response to maintenance requests is 24 hours; emergencies average 1–4 hours. Vendor network spans 38 active partners, with average 5-year relationships; we pass along ~20% discounts on average.

California Compliance, Baked In

Rent control, Fair Housing, and proper notices—handled.

Licensed in California (DRE #02202568). We operate with Fair Housing and local rent-control compliance, and we coordinate notices and legal process steps as needed.

Real Testimonials In & Near Los Altos

What Local Owners & Tenants Say

Feature stories highlighting faster leasing, clear communication, and maintenance responsiveness.

  • “Angel Zapien was truly a real professional from start to finish. I first set up a meeting in person to talk about my expectations regarding a move I wanted to make. I gave all my information and he said he would call me in a couple of weeks. He did just that. He asked had I thought about what I wanted to do regarding my move. I had decided, so we set up a date to start looking for a rental property that would fit my needs. We set up a date and time for me to begin my search. Two weeks later he had four places to look at. The drive was about fifty minutes away. It would take up most of his day. He never complained, and had a great sense of humor. We drove to all four places that he had picked out. I fell in love with the very first property but he insisted I look at the other rentals, before I decided. I couldn’t have asked for a better experience. Angel listened to my wants. And never pushed me. I felt he wanted me to be happy with my choice. He guided me and had exceptional knowledge about the whole rental experience. Thank you for the opportunity to share with you all about my amazing experience with Angel Zapien.”

    Close up of us communicating with tenants.
    Carmen Boueche
    Happy Teanant
    +0 Stars
Frequently Asked Questions

Quick Answers—and a Deeper Dive

We believe in clear, written policies. Here are your most common questions—answered.

On or about the 10th of each month via the portal.

What you see in the plan is what you pay.

Typical owner reply 1–4 hours; 24/7 emergencies.

Yes—processes are compliant in California.

With full-service property management (Essentials/Accelerate/Prime)

Two safety inspections are required annually for all our management services. Free inspections included by Management-Tier are: Essential: 0/2, Accelerate: 1/2 (save $79.99/yr), Prime: 2/2 (save $159.98/yr).

Without full-service property management (Stand-alone service)

$299 for move-in inspection only, with pictures and documentation provided, which can later be used to redeem security deposit if necessary from unexpected property damage by tenants. Due to some tenants staying for years or sometimes even decades, move-out inspections are not included.

Cannot find your question

 Don't hesitate to call! We're happy to chat. Sun-Sat: 10AM - 8PM, 365

Contact us
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Author: Angel Zapien
Expertise: Certified Property Manager, Realtor
Last Updated: October 18, 2025
Los Altos Property Management
Los Altos Property Management

Why Los Altos Owners Choose Us

  • 180 doors under management across 21 cities.
  • 99% occupancy with a 2.9-year average stay.
  • Replies in 1–3 hours. 24/7 emergency line.
  • No hidden fees. Clear, month-to-month reporting.
  • Brokered by The Property Network (CA DRE #01166904). Our license: DRE #02202568.

Talk to a manager • Email [email protected] • Call (408) 618-1827

Plans at a Glance

Pick the plan that fits your goals. All plans include listing, leasing, rent collection, compliance, tenant communications, owner portal, accounting & 1099s, make-ready, utilities coordination, keys/lockbox, eviction admin, and rent increases.

PlanFeeSetupTenant PlacementRenewalsInspections/YearMaintenance MarkupExtras
Essential7.5% of rent collected$19950% of one month’s rent$2990 included (2 required) — $79.99 each+10% (min $25, cap $150)Standard reporting
Accelerate (Most Popular)8.5% of rent collected$0$0 (avg. $1,500 savings)$992 included$0Pro photos + Credit-Backed Promises
Prime10.5% of rent collected$0Up to 2 annually (if needed)$02 included$0Photos + video, ROI mini-report, 5-year doc vault

Our Credit-Backed Promises (Accelerate & Prime)

  • Lease in 21 Days — or $200 credit.
  • Take Over in 48 Hours — or $200 credit.
  • Reply within 24 Hours — or $200 credit (max 1 per property per month).
  • Annual credit cap: $1,000 per property.

Get pricing & timelines • See FAQs

Local Playbook: Leasing in Los Altos

Los Altos is calm, green, and close to tech hubs. Commutes run along Foothill Expy, El Camino Real, and I-280. Downtown “The Village” is walkable and warm. Small details matter here: school zones, yard appeal, and quiet hours. We tune each listing to fit the street, not just the zip.

North & Old Los Altos (Downtown & Shoup Park)

  • Draws: walk to Downtown Los Altos, Shoup Park, library, weekend events.
  • Homes: classic ranch, updated new builds, some mid-century gems.
  • Owner outcomes: faster inquiry volume; families stay longer.
  • Tip: clean landscaping and a tidy front walk lift rent and renewals.

South Los Altos & Loyola Corners

  • Draws: easy I-280 access, tree-lined streets, local shops at Rancho Shopping Center.
  • Homes: many single-story homes; some prized Eichlers.
  • Owner outcomes: strong weekend tour traffic; great for long-term tenants.
  • Tip: bright photos at sunset show off yard space best.

Country Club Area

  • Draws: hillside setting near Los Altos Golf & Country Club.
  • Homes: larger lots, views, premium finishes.
  • Owner outcomes: high-end tenants; longer decision cycles but strong retention.
  • Tip: include monthly landscaping in rent to protect curb appeal.

Schools matter in leasing. Many homes feed into Los Altos School District and the MVLA high school district. We confirm school zones before we publish your listing.

What We Handle for You

  • Pricing strategy with comps, days-to-lease range, and rent band.
  • MLS + Zillow/Trulia/HotPads ads with pro copy and photos.
  • Showings, screening (credit, criminal, eviction, income, rental history).
  • State-compliant lease drafting and 100% digital e-sign.
  • Online rent (ACH, debit, credit, checks).
  • Maintenance desk with vetted vendors (38 partners).
  • Inspection schedule and renewal plan by tier.
  • Owner portal in Buildium with 24/7 statements and docs.

Explore everything we handle • Owner Portal

Compliance, Made Simple

State law (AB 1482) caps many rent increases. We check if a home is covered and set notices right. Los Altos has no local rent control, but nearby Mountain View does for many units. We confirm your address, year-built, and exemptions before we advise.

City Links You’ll Actually Use

Who We Serve in Los Altos

  • Single-family homes (most common).
  • Duplexes and small multis up to 16 units.
  • Fourplex owners seeking fewer vendor calls.
  • Accidental landlords, out-of-area owners, and growing portfolios.

Maintenance, Fast and Documented

  • Average response to work orders: 24 hours.
  • Emergency vendor arrival: 1–4 hours on average.
  • Photo proof and invoice trail in your portal.
  • Owner auto-approval setting to save time.

How to Get Started

  1. Share the address. We run a same-day rent analysis PDF.
  2. Pick a plan. We prep onboarding and your owner portal.
  3. We launch. Photography, ads, tours, screening, and e-sign.

Start my onboarding • Email questions

FAQs

When do owners get paid?

On or about the 10th of each month.

Are there hidden fees?

No. Your plan shows every fee.

How fast do you reply?

We aim for 1–3 hours. Emergencies are 24/7.

How many inspections?

Two per year are required. Included by plan.

Do you follow rent caps?

Yes. We apply state law and check local rules before notices.

Can you switch me from my current manager?

Yes. We can take over in 48 hours under our promise system.

Contact

Call (408) 618-1827 • [email protected] • Contact form

Nearby Service Areas

Mountain View • Palo Alto • Cupertino • Los Altos Hills

Standalone Services (No Ongoing Management)

  • Tenant Placement: 50–75% of one month’s rent.
  • Move-In Safety Inspection: $299.99 each.
  • Maintenance Desk (DIY): $129 per work order + 15% of vendor invoice.
  • Same-Day Rent Analysis: $129.99 (3 comps + days-to-lease).
  • Listing & Showings: $399 + $75/showing (or $99 hosted open-house).
  • Screening Only: $129.99/applicant.
  • Lease Drafting & e-Signing: $899.99.
  • Rent-Ready Coordination: $149 setup + 10% of invoice.
  • Notice Prep & Delivery: $99.
  • Buildium Software Setup (one-time): $299.99.
  • Eviction Coordination: $299 + court/attorney fees.

See properties we manage • Read reviews

Fill My Los Altos Unit in 21dManagement Switch in 48hrs
*Accelerate Tier
Los Altos Property Management

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

Get My Unit FilledSwitch Current Management

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Los Altos Property Management
Los Altos Property Management