*Accelerate Tier

San Jose Apartment Complex Property Management

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)

Credit-Backed Promise System

Get $200 Credit if We Miss A Promise.

Get paid extra if we ever miss a promise. Highest quality property management for owners in the South Bay.

  • Promise

    Leased in 21 days

    or a $200 credit.

  • Promise

    Management switched in 48hrs

    or a $200 credit.

  • Promise

    Less than 24hr owner & tenant replies

    or a $200 credit - per incident, once per month.

Trusted by Bay Area Owners

We manage 180 units across 21 cities with 45 years combined PM experience and 24/7 emergency response. Licensed in California (DRE 02202568).

Built for Owners Like You

Whether you’re an accidental landlord or scaling multis, we’ll meet you where you are.

  • 1st Time / Accidental Landlord

    Job relocation or inherited home? Turn life’s surprises into steady income.

  • Out-of-Area Owner

    Out of town? Remote-friendly portal, 24/7 emergencies handled.

  • Small Multi Investor (2–16 units)

    Pro screening + coordinated maintenance. Save with more units.

  • Switching Property Management Firm

    Onboard in 48 hours or get a $200 credit (Accelerate).

Three Plans. One Goal: Fewer Vacancies, Fewer Surprises.

Choose Essential, Accelerate (Most Popular), or Prime.

Essential

7.5%/monthly rent

Management features: listing, marketing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s,

make-ready, keys/lockbox, evictions, rent increases.

  • Set-up fee: $199
  • Maintenance markup: 10% (min $25, limit $150)
  • Lease Renewal: $299
  • Tenant placement: 50% one month's rent
  • Inspections: $79.99 each (two required annually)
Get Essential Management

Prime

10.5%/monthly rent

Everything in Accelerate plus

  • Tenant placement: up to 2 annually (if needed)
  • $0 lease renewal
  • Bonus move-in video for records
  • 5 years document vault retention
  • Quarterly owner ROI mini-report
Get Prime Management

6-Step Management

One playbook—from listing to renewal.

We use a consistent process across cities to shorten time-to-lease and keep renewals predictable.

Marketing properties for our clients to rent them faster.

1 - Pricing & Prep

MLS + Zillow/HotPads/Trulia + pro copy/photos. 

Close up of us communicating with tenants.

2 - Showings & Screening

Credit, criminal, eviction, income & rental history.

Enforcing lease terms, paperwork close-up.

3- Lease Drafting with e-Sign

State-compliant, executed PDFs.

4- Owner Visibility

Buildium statements, 1099s, document vault retention by plan.

5- Maintenance Engine

Vendor network (38 partners), savings passed on, completion avg 6 days; emergencies 1–4h.

6- Renewals & Inspections

Plan-based renewals ($299 / $199 / $0) and inspections included (0 / 1 / 2).

If it doesn’t rent faster or stay occupied, it doesn’t count.

Portfolio-wide 99% occupancy, average tenant stay of 2.9 years, and 35 tenants placed annually on average. Serving San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and more.
Residential property management in San Jose, arial view of neighborhood.
  • 99%

    occupancy

    High tenant retention with 99% unit occupancy.

  • 3 years

    average tenant stay

    Our carefully selected tenants stay in our units for an average of 3 years.

  • 35

    Every year, an average of 35 new tenants are placed as we expand our management across the Bay Area.

  • 21 cities

    and counting

    Serving all 16 cities in Santa Clara County and even beyond for special cases.

Owner Portal (included with all tiers)

Statements, work orders, notes, and documents—24/7.

We run Buildium for transparent accounting: view rent status, invoices, and docs; download 1099s; and track inspections & renewals. Owner payments queue on the 10th each month.

Maintenance Snapshot

24/7 emergency line, vetted vendors, and photo proof.

Average response to maintenance requests is 24 hours; emergencies average 1–4 hours. Vendor network spans 38 active partners, with average 5-year relationships; we pass along ~20% discounts on average.

California Compliance, Baked In

Rent control, Fair Housing, and proper notices—handled.

Licensed in California (DRE #02202568). We operate with Fair Housing and local rent-control compliance, and we coordinate notices and legal process steps as needed.

Real Testimonials In & Near Santa Clara County, CA

What Local Owners & Tenants Say

Feature stories highlighting faster leasing, clear communication, and maintenance responsiveness.

  • “Angel Zapien was truly a real professional from start to finish. I first set up a meeting in person to talk about my expectations regarding a move I wanted to make. I gave all my information and he said he would call me in a couple of weeks. He did just that. He asked had I thought about what I wanted to do regarding my move. I had decided, so we set up a date to start looking for a rental property that would fit my needs. We set up a date and time for me to begin my search. Two weeks later he had four places to look at. The drive was about fifty minutes away. It would take up most of his day. He never complained, and had a great sense of humor. We drove to all four places that he had picked out. I fell in love with the very first property but he insisted I look at the other rentals, before I decided. I couldn’t have asked for a better experience. Angel listened to my wants. And never pushed me. I felt he wanted me to be happy with my choice. He guided me and had exceptional knowledge about the whole rental experience. Thank you for the opportunity to share with you all about my amazing experience with Angel Zapien.”

    Close up of us communicating with tenants.
    Carmen Boueche
    Happy Teanant
    +0 Stars
Frequently Asked Questions

Quick Answers—and a Deeper Dive

We believe in clear, written policies. Here are your most common questions—answered.

On or about the 10th of each month via the portal.

What you see in the plan is what you pay.

Typical owner reply 1–4 hours; 24/7 emergencies.

Yes—processes are compliant in California.

With full-service property management (Essentials/Accelerate/Prime)

Two safety inspections are required annually for all our management services. Free inspections included by Management-Tier are: Essential: 0/2, Accelerate: 1/2 (save $79.99/yr), Prime: 2/2 (save $159.98/yr).

Without full-service property management (Stand-alone service)

$299 for move-in inspection only, with pictures and documentation provided, which can later be used to redeem security deposit if necessary from unexpected property damage by tenants. Due to some tenants staying for years or sometimes even decades, move-out inspections are not included.

Cannot find your question

 Don't hesitate to call! We're happy to chat. Sun-Sat: 10AM - 8PM, 365

Contact us
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Author: Angel Zapien
Expertise: Certified Property Manager, Realtor
Last Updated: October 17, 2025

Why San Jose Owners Pick Our Apartment Complex Management

  • Local focus. We manage small and mid-size apartment buildings across San Jose and the South Bay.
  • Fast leasing. Our average time to fill a vacancy is about 2–3 weeks.
  • Clear pricing. No hidden fees. Three simple plans.
  • 99% occupancy. Stable buildings. Fewer surprises.
  • 24/7 emergencies. Real help when it matters.

Call (408) 618-1827 or Email [email protected]

What We Do For Apartment Complex Owners

Leasing & Marketing

  • Pro photos and copy that attract qualified renters
  • Syndication to MLS, Zillow, Trulia, HotPads
  • Fair housing compliant ads
  • Hosted tours and screening

Tenant Care & Compliance

  • Clear house rules and welcome packet
  • Just-cause and notice workflows
  • Rent control checks (if applicable)
  • HOA/City compliance support

Money & Reporting

  • Online payments (ACH, card, checks)
  • Owner portal with 24/7 reports
  • Monthly statements and 1099s
  • Owner payouts by the 10th

Maintenance & Safety

  • 24/7 emergency line
  • Vetted, insured vendors
  • Work order tracking with photos
  • Move-in documentation options

Legal & Notices

  • Proper forms and proof of service
  • Eviction coordination (when needed)
  • Rent control and TPO workflows
  • City inspections guidance

How we collect rent on timeInspectionsLease enforcementEmergency response

Apartment Complex Plans & Pricing

Pick the plan that fits your building. Multi-unit discount: -0.5% across all tiers for owners with 2+ units.

PlanBest ForMonthly FeeLeasing FeeRenewalsInspections / YearMaintenance MarkupNotes
EssentialBudget control7.5% of rent50% of 1 month’s rent$2990 included (2 required) — $79.99 each+10% (min $25, cap $150)Standard reporting and docs
Accelerate (Most Popular)Balanced value8.5% of rent$0$992 included$0 markupPro move-in photos; credits if we miss promises*
PrimeHands-off owners10.5% of rentUp to 2 per year$02 included$0 markupMove-in photos + video; ROI mini-report

*Credits (Accelerate & Prime): Lease in 21 days, 48-hour takeover, 24-hour replies. $200 per missed promise. Annual cap $1,000 per property. See agreement for details.

See full plan detailsFAQ

Built For San Jose Apartment Buildings

San Jose is not “one size fits all.” Each area has its own feel, rules, and renter needs. Here is how we manage in key spots.

Neighborhood Playbooks (Quick Wins)

  • Willow Glen. Many charming, older buildings near Lincoln Ave. We screen for parking awareness and quiet hours. Great for long-term renters. (Neighborhood snapshot)
  • Downtown & SoFA. Urban pace. We focus on noise rules, package handling, and smart-lock access. Popular with tech commuters.
  • Berryessa & North San Jose. Near the “Golden Triangle.” We highlight commute times and transit. Amenity-driven renters.
  • Evergreen & Silver Creek. Family appeal. We keep play-area rules clear and plan preventive upkeep.
  • Almaden & Blossom Valley. Larger floor plans. We track HVAC and roof timelines for fewer surprises.
  • Japantown & Rose Garden. Historic charm. Older plumbing and electrical need gentle, proactive care.
  • Alviso. Bay proximity. We watch moisture and exterior maintenance closely.

Compliance Snapshot (Plain English)

  • San José Apartment Rent Ordinance (ARO). Covers many multi-unit apartments built before Sept. 7, 1979. We check status and follow the rules. Learn about ARO
  • Tenant Protection Ordinance (TPO). “Just cause” required for many evictions in buildings with 3+ units. We use proper notices and documentation. See TPO overview
  • State law AB 1482. Applies to many non-exempt properties. Rent caps and just-cause rules may apply. We verify each building. Read AB 1482
  • County tax timing. We calendar Santa Clara County due dates to avoid penalties. View tax FAQs

How we set the right rentSee all service cities

Our Process (Simple Steps)

  1. Walk-through & plan. We tour, set goals, and map the lease timeline.
  2. Rent analysis. We pull comps and set a price band with days-to-lease.
  3. Market & show. We launch ads, run tours, and keep you posted.
  4. Screen & sign. Credit, income, history, and references. Digital lease and deposits.
  5. Care & collect. Maintenance, rent, and monthly reports on autopilot.

Who We Serve

  • Small to mid-size apartment complexes (3–40+ units)
  • Fourplexes, triplexes, and duplexes
  • Mixed single-family portfolios (same owner)
  • Buildings under ARO or AB 1482 (we verify)

Owner Guarantees (Accelerate & Prime)

  • Leased in 21 Days or $200 credit
  • 48-Hour Takeover or $200 credit
  • Replies in 24 Hours or $200 credit

Credits apply to future management fees. Exclusions: owner-caused delays, declared outages, legal holds, and similar. See agreement.

Tools You Get

  • Owner dashboard with live updates (Buildium)
  • Document vault and photo logs
  • Online work orders with approvals
  • Year-end tax docs

Meet our teamSee properties we manage

Frequently Asked Questions

Do you manage older, rent-controlled buildings?

Yes. Many San Jose apartments built before 1979 may be under ARO. We check every parcel and follow the rules.

How fast can you fill a vacant unit?

Our average time to fill is about 2–3 weeks, depending on price, condition, and season.

Who handles maintenance?

We do. You approve larger costs. Photos and invoices live in your portal.

Can you manage a building with 20+ units?

Yes. We manage small and mid-size apartment complexes. Let’s review your mix and needs.

How will I get paid?

We deposit funds to your bank. Owner payouts by the 10th of each month.

Let’s Keep Your Building Full and Calm

Get a same-day rent analysis and a clear plan for your complex.

Call (408) 618-1827Email [email protected]


Zapien Property Team
1342 Lincoln Ave A, San Jose, CA 95125 (Willow Glen)
(408) 618-1827[email protected]
Brokerage: The Property Network DRE# 01166904 • Company DRE# 02202568

HomeService AreasFAQs

Get My Unit FilledSwitch Current Management
*Accelerate Tier
San Jose Apartment Complex Property Management

Lease in 21 Days. Management takeover in 48 Hours. Or Get $200 Credit if We Miss.

Plus, save $1,500 average with our $0 tenant-placement fee.

  • Renewals: 98%

  • Occupancy: 99%

  • Average Fill Time: 18 days

  • 5-star Rating

  • 2.9-Year Avg. Stay

  • Owner Replies: ~1-3hrs

  • 24/7 Emergencies

  • 99% Online Rent

  • Licensed CA

  • Fair Housing & Rent Control

This Month's Onboarding Spots

4/5 remaining (onboarding capped monthly for service quality)