Do you manage rent-controlled buildings in San Jose?

Yes. Many pre-1979 multi-unit apartments may fall under San José's Apartment Rent Ordinance. We verify coverage for each building and follow all rules.

How fast do you fill vacancies?

Our average is about 2–3 weeks, depending on rent price, unit condition, and season.

We deposit funds directly to your bank. Owner payouts are targeted by the 10th each month with statements in your portal.

Do you handle 24/7 emergencies?

Yes. We provide an emergency line and dispatch vetted vendors with proof-of-work photos.

What building sizes do you manage?

We manage small and mid-size apartment complexes (3–40+ units), plus fourplexes, triplexes, and duplexes.

San Jose Property Management

Frequently Asked Questions

Quick Answers—and a Deeper Dive

We believe in clear, written policies. Here are your most common questions—answered.

When do owners get paid?

On or about the 10th of each month via the portal.

Any hidden fees? No hidden fees.

What you see in the plan is what you pay.

How fast do you respond?

Typical owner reply 1–4 hours; 24/7 emergencies.

Do you handle rent-control & Fair Housing?

Yes—processes are compliant in California.

How many inspections?

With full-service property management (Essentials/Accelerate/Prime)

Two safety inspections are required annually for all our management services. Free inspections included by Management-Tier are: Essential: 0/2, Accelerate: 1/2 (save $79.99/yr), Prime: 2/2 (save $159.98/yr).

Without full-service property management (Stand-alone service)

$299 for move-in inspection only, with pictures and documentation provided, which can later be used to redeem security deposit if necessary from unexpected property damage by tenants. Due to some tenants staying for years or sometimes even decades, move-out inspections are not included.

Cannot find your question

Don't hesitate to call! We're happy to chat. Sun-Sat: 10AM - 8PM, 365

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Author: Angel Zapien

Expertise: Certified Property Manager, Realtor

Last Updated: October 17, 2025

Why San Jose Owners Pick Our Apartment Complex Management

Local focus. We manage small and mid-size apartment buildings across San Jose and the South Bay.
Fast leasing. Our average time to fill a vacancy is about 2–3 weeks.
Clear pricing. No hidden fees. Three simple plans.
99% occupancy. Stable buildings. Fewer surprises.
24/7 emergencies. Real help when it matters.

Call (408) 618-1827 or Email [email protected]

What We Do For Apartment Complex Owners

Leasing & Marketing

Pro photos and copy that attract qualified renters
Syndication to MLS, Zillow, Trulia, HotPads
Fair housing compliant ads
Hosted tours and screening

Tenant Care & Compliance

Clear house rules and welcome packet
Just-cause and notice workflows
Rent control checks (if applicable)
HOA/City compliance support

Money & Reporting

Online payments (ACH, card, checks)
Owner portal with 24/7 reports
Monthly statements and 1099s
Owner payouts by the 10th

Maintenance & Safety

24/7 emergency line
Vetted, insured vendors
Work order tracking with photos
Move-in documentation options

Legal & Notices

Proper forms and proof of service
Eviction coordination (when needed)
Rent control and TPO workflows
City inspections guidance

How we collect rent on time • Inspections • Lease enforcement • Emergency response

Apartment Complex Plans & Pricing

Pick the plan that fits your building. Multi-unit discount: -0.5% across all tiers for owners with 2+ units.

Plan	Best For	Monthly Fee	Leasing Fee	Renewals	Inspections / Year	Maintenance Markup	Notes
Essential	Budget control	7.5% of rent	50% of 1 month’s rent	$299	0 included (2 required) — $79.99 each	+10% (min $25, cap $150)	Standard reporting and docs
Accelerate (Most Popular)	Balanced value	8.5% of rent	$0	$99	2 included	$0 markup	Pro move-in photos; credits if we miss promises*
Prime	Hands-off owners	10.5% of rent	Up to 2 per year	$0	2 included	$0 markup	Move-in photos + video; ROI mini-report

*Credits (Accelerate & Prime): Lease in 21 days, 48-hour takeover, 24-hour replies. $200 per missed promise. Annual cap $1,000 per property. See agreement for details.

See full plan details • FAQ

Built For San Jose Apartment Buildings

San Jose is not “one size fits all.” Each area has its own feel, rules, and renter needs. Here is how we manage in key spots.

Neighborhood Playbooks (Quick Wins)

Willow Glen. Many charming, older buildings near Lincoln Ave. We screen for parking awareness and quiet hours. Great for long-term renters. (Neighborhood snapshot)
Downtown & SoFA. Urban pace. We focus on noise rules, package handling, and smart-lock access. Popular with tech commuters.
Berryessa & North San Jose. Near the “Golden Triangle.” We highlight commute times and transit. Amenity-driven renters.
Evergreen & Silver Creek. Family appeal. We keep play-area rules clear and plan preventive upkeep.
Almaden & Blossom Valley. Larger floor plans. We track HVAC and roof timelines for fewer surprises.
Japantown & Rose Garden. Historic charm. Older plumbing and electrical need gentle, proactive care.
Alviso. Bay proximity. We watch moisture and exterior maintenance closely.

Compliance Snapshot (Plain English)

San José Apartment Rent Ordinance (ARO). Covers many multi-unit apartments built before Sept. 7, 1979. We check status and follow the rules. Learn about ARO
Tenant Protection Ordinance (TPO). “Just cause” required for many evictions in buildings with 3+ units. We use proper notices and documentation. See TPO overview
State law AB 1482. Applies to many non-exempt properties. Rent caps and just-cause rules may apply. We verify each building. Read AB 1482
County tax timing. We calendar Santa Clara County due dates to avoid penalties. View tax FAQs

How we set the right rent • See all service cities

Our Process (Simple Steps)

Walk-through & plan. We tour, set goals, and map the lease timeline.
Rent analysis. We pull comps and set a price band with days-to-lease.
Market & show. We launch ads, run tours, and keep you posted.
Screen & sign. Credit, income, history, and references. Digital lease and deposits.
Care & collect. Maintenance, rent, and monthly reports on autopilot.

Who We Serve

Small to mid-size apartment complexes (3–40+ units)
Fourplexes, triplexes, and duplexes
Mixed single-family portfolios (same owner)
Buildings under ARO or AB 1482 (we verify)

Owner Guarantees (Accelerate & Prime)

Leased in 21 Days or $200 credit
48-Hour Takeover or $200 credit
Replies in 24 Hours or $200 credit

Credits apply to future management fees. Exclusions: owner-caused delays, declared outages, legal holds, and similar. See agreement.

Tools You Get

Owner dashboard with live updates (Buildium)
Document vault and photo logs
Online work orders with approvals
Year-end tax docs

Meet our team • See properties we manage

Frequently Asked Questions

Do you manage older, rent-controlled buildings?

Yes. Many San Jose apartments built before 1979 may be under ARO. We check every parcel and follow the rules.

How fast can you fill a vacant unit?

Our average time to fill is about 2–3 weeks, depending on price, condition, and season.

Who handles maintenance?

We do. You approve larger costs. Photos and invoices live in your portal.

Can you manage a building with 20+ units?

Yes. We manage small and mid-size apartment complexes. Let’s review your mix and needs.

How will I get paid?

We deposit funds to your bank. Owner payouts by the 10th of each month.

Let’s Keep Your Building Full and Calm

Get a same-day rent analysis and a clear plan for your complex.

Call (408) 618-1827 • Email [email protected]

Zapien Property Team
1342 Lincoln Ave A, San Jose, CA 95125 (Willow Glen)
(408) 618-1827 • [email protected]
Brokerage: The Property Network DRE# 01166904 • Company DRE# 02202568

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