First-Time Landlord Property Management in San Jose, CA
Nervous about your first rental? You’re not alone. San Jose is fast, regulated, and high-stakes. We make it simple, safe, and profitable.
Call: (408) 618-1827 | Email: [email protected] | ZapienPropertyTeam.com | See our Google Reviews
Why new landlords choose us
- 180 units managed across 21 cities (as of Oct 2025).
- 99% occupancy and 2.5 weeks average to fill a vacancy.
- Owner replies in 1–4 hours. Emergencies: 24/7.
- Average tenant stay: 2.9 years. Evictions are rare (0.5%).
- Buildium owner portal for statements, 1099s, and real-time updates.
Made for first-time landlords
We keep everything clear and easy. No jargon. No guesswork. We handle listing, leasing, rent, maintenance, and rules—so you don’t have to.
Upfront Rent Plan
We set price using comps and a days-to-lease window. You see the data. You pick your goal: max price or faster fill.
Screening That Sticks
Full credit, income, rental history, and ID checks. We follow fair-housing rules. Good tenants stay longer.
Move-In Proof
Pro photos and checklists at move-in. Clear records protect your deposit decisions later.
Fast Repairs
32 work orders per month on average. 38 vetted vendors. Typical response in 24 hours.
San Jose rules (simple version)
- Rent caps on some apartments: Many pre-1979 multi-unit buildings in San Jose have a max 5% rent increase per 12 months under the Apartment Rent Ordinance (ARO). Learn more on the city site: San José Apartment Rent Ordinance.
- Just-Cause rules: The Tenant Protection Ordinance requires a valid reason to end a tenancy. See: San José Tenant Protection Ordinance.
- California rent cap: For most multi-unit homes not under local rent control, state law (AB 1482) caps rent increases at 5% + inflation (CPI), max 10% in 12 months. Read a state overview: CA Dept. of Justice: Tenants & Landlords.
- Rent Registry: Covered San Jose apartments register with the City’s Rent Registry. Help: San José Rent Registry.
- City program fees: The City charges ARO/TPO admin fees per unit each year. See the current chart: Rent Stabilization Program Fees.
- Property tax dates (Santa Clara County): Installments are due in November and February; last day to pay without penalty is Dec 10 and Apr 10. Details: County Tax Timeline.
Not sure if your home is covered? We’ll check your property type and year built, and tell you which rules apply.
Local knowledge that protects your rent
San Jose is a patchwork of micro-markets. Tech job cycles, school lines, commute routes, and transit all move demand. Here’s how we adjust strategy by area.
Willow Glen
Tree-lined streets, custom homes, and a lively Lincoln Ave core. Great curb appeal helps. We stage simply, highlight parking, and push for longer leases.
Rose Garden
Historic charm near the 5.5-acre Municipal Rose Garden (3,500+ shrubs, 189 varieties). Photos at first bloom drive clicks and higher inquiry rates.
Berryessa / North San José
Transit is an edge. The BART station at Berryessa/North San José pulls renters who value easy rides to Diridon and beyond. We feature commute time in ads.
Downtown & Japantown
Close to SJSU, San Pedro Square, and events. We time listings to academic calendars and weekend showings.
Almaden Valley
Single-family homes and outdoor life. Families value school access and storage. We stress yard care standards and appliance packages.
Evergreen & Silver Creek
Newer builds and planned communities. We lean on garage, AC, and smart-home features to win higher rent bands.
Cambrian & West San José
Strong demand for updated kitchens and baths. We cost-out small upgrades that speed leasing and cut vacancy loss.
Plans & pricing
All plans include: listing, leasing, rent collection, compliance, 24/7 emergencies, tenant communications, owner portal, accounting & 1099s, make-ready, utilities, keys/lockbox, eviction admin, and rent increases.
| Plan | Fee | Best for | Highlights |
|---|---|---|---|
| Essential | 7.5% of rent Setup $199 | Budget-focused owners | Tenant placement: 50% of 1 month’s rent; renewals $299; inspections required (2/yr) at $79.99 each; +10% maintenance markup (min $25, cap $150). |
| Accelerate Most Popular | 8.5% of rent $0 setup | First-time landlords who want speed and savings | $0 tenant placement; $0 maintenance markup; 2 inspections included; renewals $99; pro move-in photos; tax docs; Credit-Backed Promises (below). |
| Prime | 10.5% of rent $0 setup | Premium documentation and reporting | Up to 2 placements/yr; 2 inspections included; $0 renewals; pro photos + video; quarterly ROI mini-report. |
Multi-Unit Discount: 0.5% off for owners with 2+ units.
Our Credit-Backed Promises (Accelerate & Prime)
- Lease in 21 Days → $200 credit (once per vacancy cycle)
- Take Over in 48 Hours → $200 credit
- Reply within 24 Hours → $200 credit (max 1/property/month)
- Annual Cap → up to $1,000/property/year
Credits apply to future management fees. Exclusions in agreement (e.g., owner delays, force majeure).
Standalone services (no ongoing management)
- Tenant Placement: 50–75% of one month’s rent
- Move-In Safety Inspection: $299.99
- Maintenance Desk (work orders): $129 per order + 15% vendor invoice (min $49, cap $250)
- Rent Analysis (same-day): $129.99
- Listing & Showings: $399 + $75/showing (or $99 hosted open-house)
- Screening Only: $129.99/applicant
- Lease Drafting & e-Signing: $899.99
- Rent-Ready / Make-Ready: $149 setup + 10% vendor invoice (min $25, cap $150)
- Notice Prep & Delivery: $99
- Software Setup (Buildium): $299.99
- Eviction Coordination (pre-attorney): $299 + court/attorney fees
How we keep you compliant (and calm)
- Check coverage: We confirm ARO/TPO/AB 1482 status for your unit.
- Set legal rent change: We time increases within the allowed window and notice rules.
- Register if needed: We help with the City’s rent registry when applicable.
- Notices done right: We draft and serve compliant notices. No shortcuts.
- Records: Every inspection, invoice, and repair lives in your portal.
Useful links for owners:
- Apartment Rent Ordinance (San José)
- Tenant Protection Ordinance (San José)
- California Landlord-Tenant Guide (State)
- County Property Tax Dates
What results look like
- Rent collected: ~$630,000 monthly across the portfolio.
- Owner retention: 99% stay with us year after year.
- Online payments: 99% adoption (ACH / debit / credit / checks accepted).
FAQ for first-time landlords
Is my home under rent control?
Many single-family homes are not under San José’s ARO, but state rules may still apply. We check your address, year built, and unit type and then tell you the exact rule set.
How fast can you place a tenant?
Our average is about 2.5 weeks. It varies by price, timing, and condition. Our 21-day placement promise adds peace of mind on Accelerate and Prime.
What are the startup costs?
Essential has a $199 setup and 50% placement fee. Accelerate and Prime have $0 setup and $0 placement (Prime covers up to two placements per year if needed).
How do you handle repairs?
Tenants submit requests online. We triage in hours, dispatch vetted vendors, and share photos and invoices. You approve larger items.
Are you licensed in California?
Yes. Zapien Property Team is licensed (DRE 02202568) and brokered by The Property Network (DRE 01166904). We follow Fair Housing and local rules.
Let’s make your first rental a win
Call or email today. We’ll review your property, rent band, rules, and steps. You’ll get a clear plan in plain English.
Call: (408) 618-1827 | Email: [email protected] | ZapienPropertyTeam.com























